Frequently asked questions
Who is WorkHub for?
Small and medium-sized businesses and startups with roughly 5 to 200 employees that want chat, tasks, announcements, a wiki and everyday approvals in a single, easy tool instead of several subscriptions.
Can we move over from Slack, Notion or Jira?
Yes. Admins can import a Slack export ZIP (channels, threads and history), Notion or Confluence exports into the wiki, and Jira, Trello or Asana CSV files into tasks. Teams that keep other tools can connect them with incoming and outgoing webhooks (Slack, Microsoft Teams and Google Chat formats) and the REST API.
Does the AI see private channels?
Crane AI only uses content the asking user is already allowed to see. Private channels you are not a member of are never included, and every answer shows its sources. Admins can turn AI features off for the whole workspace.
Which languages are supported?
The app is available in English, Korean, Japanese, Simplified Chinese and Vietnamese. This website is available in 12 languages; for the other website languages the app currently opens in English.
Where is our data stored?
Today the application servers and database run in the United States (Railway), and the website and network edge are delivered through Cloudflare's global network. We do not offer a choice of data region yet. Details, including processors and international transfers, are in the Privacy Policy.
Does it work on mobile?
Yes. WorkHub is a responsive progressive web app (PWA) that you can install on your phone or desktop, with push notifications.